4 Reasons Why Your Internet Keeps Disconnecting—and How You Can Fix It

Imagine yourself in the middle of an important meeting. Suddenly, your wifi keeps disconnecting. Or you can face this disconnection while you’re playing a game. Most games even have a punishment for leaving to enhance the gaming experience for gamers.

Whatever you’re doing, it's still frustrating when the internet keeps disconnecting. This recurring disconnection not only hampers your productivity but also can have some rather unpleasant effects in serious matters.

We understand the issue here. From work-related tasks and educational pursuits to entertainment and communication, virtually every aspect of our routine relies on a consistent and reliable internet connection. Businesses operate through online platforms, students engage in remote learning, and families connect across the globe. In essence, a stable internet connection is the backbone of our interconnected world.

If you also have the question “Why does my wifi keep disconnecting”, you landed on the right page. In this guide, we’ll have a look at some factors that cause your internet to disconnect. By the end of this guide, you’ll be able to fix the problem every time it causes frustration.

1.  Network congestion and IP address conflicts

Solution: Restart your Modem

This has become rather traditional and known in every household now. Whenever there’s a disconnection, the first thing you should do is restart your modem. The modem and router need a  periodic restart. The reason is that these essential networking devices can encounter various errors over time.

These errors hinder optimal performance. As a result, you’ll get a sluggish internet speed, and in some cases, you might even face complete outrage.

Diving into the technicalities, modern routers have an internal memory. Over time, the data accumulates and leads to software glitches. Moreover, continuous operation without a restart results in the router’s inability to effectively manage traffic. Resultantly, there’s network congestion and internet disconnection.


You can restart your modem by following the steps listed below.

1. Switch your modem and router off. If they have a power button, use it to power off first. Next, unplug these devices from the electricity outlet.

2. Wait for at least 30-60 seconds

3. Unplug the devices back to the electricity outlet

4. Wai for the connection to be restored. Hopefully, you won’t face any recurrent disconnections now.

Pro Tip: If you don't want to face disconnection while doing important tasks, set aside time dedicated to a router restart. 

2. Internet Outrages

Solution: Call Your ISP 

Experiencing Internet outrages can be a frustrating experience. These outrages come in all shapes and sizes, and there’s nothing much you can do other than wait. The root causes of internet outages are diverse, ranging from technical issues with service providers to localized problems.


You can check your ISP’s official app or website to keep track of the internet outrage. Additionally, you can call them to have a record of the past outrages happening in your area. Most trusted internet service providers keep track of their customer’s problems. At the least, you’ll get to know when will the connection be restored.

Pro Tip: If the internet outrage is recurring, it's time to switch your ISP. New internet technologies like 5g internet and fiber technology provide sustainable internet connection.

3. Networking Cable Issues

Solution: Look for Damaged or Loose Cables.

Sometimes, the issue is in your environment. Network cables are very delicate. That’s why you find a tough outer covering to provide support and prolactin to the actual cable. However, in some cases, even these protected cables can get damaged. 


Firstly, examine the entire length of your internet cable. Look for any wear and tear, or ar any bends in the connector pins. If you lay eyes on any damaged wires, replace them with new high-quality wires. 

Secondly, in some cases the cable connection is loose at either end (router, modem, or device), This issue causes prominent disconnections in Ethernet connections. Ensure a snug fit on both sides.

Third and last, using the wrong type of cable for a specific connection (e.g., Cat5 instead of Cat6) can limit data transfer speeds and cause connectivity problems. Resolve this issue by matching the required standard for optimal performance.

Pro Tip: An unused but active coaxial line in your home can act as an antenna, introducing radio interference to your network. This can cause serious disconnection and you’ll not even be able to locate the coaxial lines yourself. Therefore, ensure that the technicians close off any open coaxial outlets to prevent this potential issue during installment.

4. Obstructed WiFi Signals

Solution: Adjust Router Placement or Move Closer to the Router

You’ll most likely face this problem if you have a wifi connection in your home and you completely rely on it. Cables transfer data through protected and sealed pathways, but when it comes to wifi connection, electromagnetic waves are responsible.

These waves can be disrupted for various reasons. Any metal, stone, or water body placed next to the router might result in the signals getting obstructed. Moreover, other electronic devices, neighboring Wi-Fi networks, or household appliances can also cause interference with the signals. Lastly, if you’re too far from the router, that might be the problem. All of these problems cause the wifi to keep disconnecting.


Place the router in a central location within your home or office to ensure even coverage. Additionally, elevate the router to minimize signal obstructions and maximize coverage. Ensure that the router is not placed near a water tank or metal tiles.

Also Identify and eliminate sources of interference, such as cordless phones, microwave ovens, or Bluetooth devices. Lastly, examine the range of your router’s connection, and sit in an area where the connectivity is most stable.

Pro Tip: There are various signal boosters and extenders available in the market today. Even if the connection of your router is limited over a short distance, you can use these devices to extend the signals and also boost them.

Bottom Line:

At the bottom line, a stable internet connection is required in our daily lives. Any disruption causes serious frustration. If your internet keeps disconnecting, you can enhance your online presence by addressing problems like network congestion, outages, cable problems, and signal obstructions. 

Follow the provided solutions to stay connected seamlessly and avoid the frustration of internet disconnections. Stay online, stay productive!

I'm incredibly satisfied with WaveNet. Their connection has been consistently reliable, with excellent speeds, and their customer support team has been prompt and helpful whenever I've needed assistance. I highly recommend their service.
Guy Stevens
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