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Each plan includes 10 days from the date of RECEIPT OF DEVICE to test out the device and service at no risk.
If the device or service does not meet your expectations and you would like a full refund for the start-up fee,
the device must be shipped back within 15 days from the date at which you received it.
Devices returned after this period will not be entitled to a refund for the First Month of Internet or the Activation Fee.
Your order will be processed within 24 hours and you will receive a tracking number via email once the order is shipped out. We send the equipment via priority mail which is typically 2-3 business days to arrive from there. The device comes preconfigured so it is plug and play right out of the box!
Your order fee includes the first month of internet in advance. When you place an order, the payment method you provide will
automatically be placed on auto-pay for a re-occuring monthly charge. You may change plans or add additional data at any time
by emailing sales@wavenet.co.